:root{--ink:#29262b;--muted:#8f8790;--pink:#ec6f99;--pink-dark:#d85884;--line:#eee5e9;--bg:#fffafb;--green:#309b77}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Hiragino Sans GB",sans-serif;font-size:15px;line-height:1.6}a{color:inherit;text-decoration:none}.shell{max-width:1160px;margin:0 auto;padding:0 30px}.site-header{height:92px;background:#fff;border-bottom:1px solid #f5eaee}.site-header .shell{height:100%;display:flex;align-items:center}.brand{display:flex;align-items:center}.brand img{display:block;width:64px;height:64px;object-fit:contain}.content-grid{display:block;padding-top:58px;padding-bottom:70px}.form-column{max-width:820px;margin:0 auto}.eyebrow{margin:0 0 8px;color:var(--pink-dark);font-size:11px;font-weight:800;letter-spacing:.18em}.section-heading{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:25px}.section-heading h2{font-size:26px;line-height:1.2;margin:0;font-weight:650}.required-note{font-size:12px;color:#a39aa0}.feedback-form{background:#fff;border:1px solid var(--line);padding:28px 30px;border-radius:4px;box-shadow:0 10px 30px rgba(77,32,52,.025)}label{display:block;color:#4a444a;font-weight:600;font-size:13px;margin-bottom:20px}label>span{color:var(--pink-dark)}label small{font-weight:400;color:#aaa;margin-left:5px}select,input,textarea{display:block;width:100%;margin-top:7px;border:1px solid #e6dde2;border-radius:3px;background:#fff;color:var(--ink);font:inherit;padding:12px 13px;outline:none;transition:border .2s,box-shadow .2s}select:focus,input:focus,textarea:focus{border-color:#ed9bb5;box-shadow:0 0 0 3px #fff0f5}.select-wrap{position:relative;margin-top:7px}.select-wrap select{margin-top:0;appearance:none;padding-right:42px;background:#fff}.select-wrap:after{content:"";position:absolute;right:16px;top:50%;width:7px;height:7px;border-right:1.5px solid #c07a91;border-bottom:1.5px solid #c07a91;transform:translateY(-65%) rotate(45deg);pointer-events:none}.select-wrap:hover select{border-color:#e5a0b7}textarea{resize:vertical;min-height:140px}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}.input-hint{color:#a9a0a6;font-size:11px;font-weight:400;margin:10px 0 0}.field-meta{display:flex;justify-content:space-between;margin-top:5px;margin-bottom:20px;color:#b0a7ad;font-size:11px;font-weight:400}.form-footer{display:flex;align-items:center;justify-content:space-between;margin-top:28px;padding-top:20px;border-top:1px solid #f5ecef}.form-message{font-size:13px;color:var(--pink-dark)}.form-message.success{color:var(--green)}.primary-btn{border:0;border-radius:3px;background:var(--pink);color:#fff;font-weight:700;padding:12px 17px;display:flex;align-items:center;gap:16px;cursor:pointer;box-shadow:0 7px 15px rgba(216,88,132,.18)}.primary-btn:hover{background:var(--pink-dark)}.primary-btn b{font-size:20px;line-height:12px}.known-section{background:#fff;border-top:1px solid var(--line);padding:68px 0 85px}.known-heading{align-items:flex-end}.section-subtitle{margin:8px 0 0;color:#948b92;font-size:13px}.issue-search{width:300px;display:flex;align-items:center;border:1px solid var(--line);background:#fff}.issue-search span{color:#aa9fa6;font-size:24px;margin-left:10px;line-height:1}.issue-search input{border:0;margin:0;padding:10px 7px;box-shadow:none}.issue-search button{border:0;background:#fff;color:var(--pink-dark);font-size:20px;padding:7px 13px;cursor:pointer}.filter-bar{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);margin-top:28px}.filter-tabs{display:flex;gap:24px;overflow-x:auto}.filter-tabs button{white-space:nowrap;border:0;background:none;color:#9a9197;padding:12px 0 11px;cursor:pointer;font:inherit;font-size:13px;border-bottom:2px solid transparent}.filter-tabs button.active{color:var(--pink-dark);border-color:var(--pink)}.result-count{color:#b0a7ad;font-size:12px}.issue-list{min-height:160px}.issue-item{display:grid;grid-template-columns:1fr auto;gap:15px;padding:22px 0;border-bottom:1px solid var(--line)}.issue-title-row{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.ticket-no{color:#b7adb3;font-size:12px;font-family:ui-monospace,monospace}.issue-meta{display:flex;gap:15px;color:#a39aa0;font-size:12px;margin-top:7px}.tag{background:#fff1f5;color:#c96382;padding:2px 7px;border-radius:2px;font-size:11px}.status{font-size:12px;padding:3px 9px;border-radius:2px;white-space:nowrap;height:max-content}.status-pending{color:#b56f2b;background:#fff5e8}.status-done{color:#258664;background:#eaf8f1}.status-future{color:#7468b2;background:#f0effb}.status-blocked{color:#a15b6e;background:#fbeef1}.issue-content{margin:8px 0 0;color:#665e65;white-space:pre-wrap;word-break:break-word}.issue-details{margin-top:15px;border-left:2px solid #f3d5df;padding-left:15px}.reply{margin:8px 0;color:#877b83;font-size:13px}.reply strong{color:#bd6884}.loading-state,.empty-state{color:#a79da3;padding:40px 0;text-align:center}.pagination{display:flex;justify-content:center;align-items:center;gap:6px;padding-top:28px}.page-btn{min-width:35px;height:35px;border:1px solid var(--line);border-radius:3px;background:#fff;color:#887e86;padding:0 10px;font-size:12px;cursor:pointer}.page-btn:hover{border-color:#e5a0b7;color:var(--pink-dark)}.page-btn.active{border-color:var(--pink);background:#fff1f5;color:var(--pink-dark);font-weight:700}.page-btn:disabled{background:#faf8f9;color:#c5bdc2;cursor:not-allowed}.page-gap{color:#b7adb3;padding:0 2px}.toast{position:fixed;right:25px;bottom:25px;padding:12px 18px;background:#302a30;color:#fff;opacity:0;pointer-events:none;transform:translateY(10px);transition:.25s;border-radius:3px;font-size:13px}.toast.show{opacity:1;transform:translateY(0)}.site-footer{border-top:1px solid var(--line);background:#fff;color:#aaa5aa;font-size:12px}.site-footer .shell{height:70px;display:flex;align-items:center;justify-content:space-between}@media(max-width:760px){.shell{padding:0 18px}.site-header{height:76px}.brand img{width:55px;height:55px}.content-grid{padding-top:45px;padding-bottom:50px}.field-row{grid-template-columns:1fr;gap:0}.feedback-form{padding:22px 18px}.known-section{padding:48px 0 60px}.known-heading{display:block}.issue-search{width:100%;margin-top:23px}.filter-bar{align-items:stretch;display:block}.filter-tabs{gap:17px}.result-count{display:block;padding:12px 0}.issue-item{grid-template-columns:1fr}.status{justify-self:start}.section-heading h2{font-size:24px}.pagination{gap:4px}.page-btn{min-width:32px;padding:0 7px}.site-footer .shell{height:64px}}
